Shipping
❗👉 During sales like Black Week, Summer Sale, and Spring Sale, as well as new product launches, free shipping is available exclusively to end customers for deliveries within the European Union, the USA and selected countries. To support environmental sustainability, free shipping applies only to orders over 25 €.
Please note: Discount codes cannot be combined. Only one discount code can be used per order.
Retail customers (B2C)
All orders over €90 will ship FREE!
Europe - GLS (1-5 business days) 8 €
(Hungary, Netherlands, Poland, Slovakia, Slovenia, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Spain, Latvia, Lithuania, Luxembourg, Portugal, Romania, Sweden, Liechtenstein)
Germany, Austria - GLS (1-2 business days) 6 €
Czech republic - GLS (1-2 business days) 79 CZK
Switzerland - FedEx (1-3 business days) (9 ₣)
UK - FedEx (1-3 business days) 7 £
Canada - FedEx (2-5 business days) 9 €
USA - FedEx (2-5 business days) 9 $
Worldwide - FedEx (1-7 business days) 19 €
Refund of original delivery charges
If you exercise an applicable statutory right of withdrawal within its legal time limit, we refund the original delivery charges in the amount required by law; for a full EU statutory withdrawal, this is up to the cost of our least expensive standard delivery. A withdrawal notified in time remains a statutory withdrawal even if the parcel arrives later.
For returns under our voluntary 90-day option, we refund only the purchase price of the goods accepted for return. Original delivery charges are not refunded, unless mandatory law or an express agreement requires otherwise.
During sales like Black Week, Summer Sale, and Spring Sale, as well as new product launches, free shipping is available exclusively to end customers for deliveries within the European Union, the USA and selected countries. To support environmental sustainability, free shipping applies only to orders over 25 €.
Wholesale customers (B2B)
All B2B orders over €1000 will ship FREE!
Europe - GLS (1-5 business days) 15 €
(Hungary, Netherlands, Poland, Slovakia, Slovenia, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Spain, Latvia, Lithuania, Luxembourg, Portugal, Romania, Sweden, Liechtenstein)
Germany, Austria - GLS (1-2 business days) 10 €
Czech Republic - GLS (1-2 business days) FREE
Switzerland - FedEx (1-3 business days) 19 ₣
UK - FedEx (1-3 business days) 17 £
Canada - FedEx (2-5 business days) 19 €
USA - FedEx (2-5 business days) 19 $
Worldwide - FedEx (1-7 business days) 19 €
Customs and import duties ❗❗❗
Goods shipped from the Czech Republic to destinations within the EU customs territory are not subject to import customs duty.
For destinations outside the EU, import duties, taxes and carrier clearance fees may apply. Charges legally payable by the recipient may be collected on import unless expressly included in the checkout total. Taxes which the seller must legally collect or pay remain the seller’s responsibility. A UK customs-duty threshold is not an exemption from VAT or handling fees.
Refusing or failing to collect a parcel does not itself constitute notice of withdrawal. If you wish to withdraw, please tell us clearly. Where permitted by law, we may claim reasonable, documented costs caused by your breach, including return transport or repeat delivery. Statutory refunds are not automatically reduced by fulfilment fees, penalties or all original delivery charges. Mandatory consumer rights remain unaffected.