Shipping policy
RETAIL CUSTOMERS (B2C)
All orders over €90 will ship FREE!
Europe - GLS (1-5 business days) 8 €
(Austria, Hungary, Netherlands, Poland, Slovakia, Slovenia, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Spain, Latvia, Lithuania, Luxembourg, Portugal, Romania, Sweden, Liechtenstein)
Germany - GLS (1-2 business days) 6 €
Czech republic - GLS (1-2 business days) 79 CZK
Switzerland - DHL Express (1-3 business days) 9 €
UK - DHL Express (1-3 business days) 7 £
Canada - DHL Express (2-5 business days) 9 €
USA - DHL Express (2-5 business days) 9 $
Worldwide - DHL Express (1-7 business days) 19 €
WHOLESALE CUSTOMERS (B2B)
All B2B orders over €1000 will ship FREE!
Europe - GLS (1-5 business days) 15 €
(Austria, Hungary, Netherlands, Poland, Slovakia, Slovenia, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Spain, Latvia, Lithuania, Luxembourg, Portugal, Romania, Sweden, Liechtenstein)
Germany - GLS (1-2 business days) 10 €
Czech republic - GLS (1-2 business days) FREE
Switzerland - DHL Express (1-3 business days) 19 €
UK - DHL Express (1-3 business days) 17 £
Canada - DHL Express (2-5 business days) 19 €
USA - DHL Express (2-5 business days) 19 $
Worldwide - DHL Express (1-7 business days) 19 €
CUSTOMS AND IMPORT DUTIES ❗❗❗
👉 UK customers! If you buy under 135 GBP (under €155), no duty applies!
Orders shipped outside the European Union may be subject to customs duties or handling fees. Dragonfly has no control over possible import charges set by your local authorities.
In case the customer refuses to accept the package (due to customs fees) and the package is returned to us, we will only refund the amount of the goods less fulfilment services fees and without shipping. This does not apply to member states of the European Union.